Skip to main content
Back to website
Submit a request
Watch's physical controls
Is the watch waterproof?
What is airplane mode?
How can I turning the watch on and off
Mobile App Screens
Mobile app screens
Storing the watch
How can I clean the watch and the cradle?
Battery and Charging
How long does the battery last?
I am traveling and I forgot the watch cradle. Can I use any generic micro-USB charger?
How to charge the watch?
How long should I charge the watch?
Can data from watch transferred to the EMR system?
How do I upgrade the mobile app version?
How do I update the watch firmware?
Can I go swimming with the watch?
Can I use the same watch on multiple patients?
Can I connect the watch to different phones in parallel?
If I do not have a smartphone can I still use the watch?
Is there a live monitoring service? and if so, who does the monitoring?