General Information

Watch

• Watch not charging in the cradle
• Watch's physical controls
• Is the watch waterproof?
• What is airplane mode?
• How can I turning the watch on and off

Mobile App Screens

• The app screen is blinking
• Mobile app screens
• Main menu
• Dashboard tab
• Real-Time tab
• Annotations tab

Maintenance

• Storing the watch
• How can I clean the watch and the cradle?

Battery and Charging

• How long does the battery last?
• I am traveling and I forgot the watch cradle. Can I use any generic micro-USB charger?
• How to charge the watch?
• How long should I charge the watch?

Integrations

• Can data from watch transferred to the EMR system?

Version updates

• My watch updated its software but it's stuck on the CS Logo
• How do I upgrade the mobile app version?
• How do I update the watch firmware?

Restrictions

• Can I go swimming with the watch?

General

• Respiratory rate not shown in the App
• Can I use the same watch on multiple patients?
• Can I connect the watch to different phones in parallel?
• If I do not have a smartphone can I still use the watch?
• Is there a live monitoring service? and if so, who does the monitoring?